Gain Certificate in Personnel Management Online

Learn how people think in the workplace, how to motivate, nurture and manage them for productivity and sustainability  of an enterprise

• Improve your business skills, Expand your Career Opportunities
• Work in supervision, personnel management, employment services, or your own business
• Study from home, at your own pace, and gain skills that make a difference in industry

Core Modules:    These modules provide foundation knowledge for the Certificate In Personnel Management.

•      Industrial Psychology BPS103
•      Management VBS105
•      Motivation VBS111
•      Personnel Management VBS107
•      Supervision VBS104
•      Conflict Management BPS201

Management

There are 6 lessons as follows:

1. Introduction & Organizational Structures
2. Management Theories & Procedures
3. Problem Solving & Decision Making
4. Management Styles & External Influences
5. Employing People & Interview Skills
6. Staff Management

Supervision
There are 10 lessons as follows:

1. Introduction - Organisational structures & responsibilities.
2. Understanding the work place - Government and private personnel departments, unions.
3. Communications and human relations.
4. Motivating employees.
5. Organising the work place.
6. Problem solving techniques.
7. Discipline, complaints and grievances.
8. Interviewing, recruitment, training.
9. Work place safety.
10. Dealing with management/worker participation/ report writing/ staff meetings.

Personnel Management

There are 10 lessons as follows:

1. Human behaviour
2. Workplace Communications
3. Workplace Conditions
4. Controlling Operations
5. Recruitment and Induction
6. Staff Training
7. Work Teams
8. Positive Discipline
9. Grievances and Complaints
10. Monitoring and Reporting

Motivation

This course contains eight lessons, as follows:

1. Introduction
2. Awareness
3. Tangible Rewards
4. Intangible Rewards
5. Negative Motivators
6. Initiating Motivation
7. Maintaining Motivation
8. Applications

Industrial Psychology
There are ten lessons in this course, as follows:

1. Introduction
2. Understanding the Employees Thinking
3. Personality & Temperament
4. Psychological Testing
5. Management & Managers
6. The Work Environment
7. Motivation and Incentives
8. Recruitment
9. Social Considerations
10. Abnormalities and Disorders 

Conflict Management
There are eight lessons in this course, as follows:

1. Conflict Management and Anger
2. Listening
3. Negotiation
4. Mediation
5. Facilitation
6. Balance of Power
7. Discussion and Group Work
8. Crisis Analysis and Responses

Request your free info pack today!