FAQs

How does the online learning platform work?

If you're familiar with computers and smart devices like IPhones, the online courses are simple to use. However, we understand that some people have little or no experience online and it can be a little daunting. As a result, we have included the below tutorial to help you get started.

Are there any additional costs involved other than the course fee displayed online?

We try to make our fees all inclusive. For the vast majority of the courses the fee you see displayed is the fee you will pay. Optional practical training costs apply as and when required. (Selected courses only)

Are there any time limits on the courses?

Time and duration for each course is clearly displayed on each course listing. Typical limits are twelve months from the date of enrolment. This allows students plenty of time to complete their chosen course. However, some courses have no time limits. Please ask our Education consultants for more information.

Can I pay my fees as I study?

In most cases the answer is yes. To enrol on a pay as you study basis you will need to enrol and pay your deposit. There are fees to pay in addition if you take out this option. All payment plans are available to Australia residents only. A deposit is required at time of enrolment with the balance spread typically between 2 - 6 months. See individual course details as this can vary. *Personal details and bank account accepting direct debit required.

I live outside of Australia, can I still study with Learning Cloud?

Yes of course! We encourage students to enrol with the college from all over the world. With today’s technology distance is no barrier.

Are there any age limits or restrictions?

We do recommend that students are aged 16 or above for the majority of courses. Learning Cloud students need to be 16 or above. Education should be available to all and we try to impose no limits at all. If you are under 16 and want to study please contact us before you enrol as we will need to speak to your parent/guardian

Is it possible to study more than one course at a time?

Yes. Look at the course duration on each listing and as long as you feel you can find the time you should have no problem at all. Discounts are available to students enrolling onto more than one course when paying in full upon enrolment

Do I need additional materials?

In most cases No! it is clearly listed in the course details if materials or books are required. If this is this case these will need to be purchased separately.

What are the entry requirements for your courses?

90% of our courses require no previous skills or qualifications to enrol. If required it is clearly listed in the course details

When do the courses start?

The flexibility of home learning means that there are no term times at all. Students can enrol whenever they feel the time is right at any time, 365 days of the year.

Are your courses accredited?

90% of the courses we offer are fully accredited by the appropriate government bodies, institutions and organisations. We also offer SoftSkill courses which are a very cost effective way of learning a subject for personal use.

What qualification will I receive upon completion?

his will depend on the course: Our Nationally Accredited courses lead to recognised awards and qualifications. Our courses are recognised by a wide variety of groups, including employers, professional associations, governing bodies, as well as National and International licensing authorities across the World. On successful completion of your course your qualification is awarded. The qualification received will vary and details will be clearly displayed in the course details. If you complete a course accredited by another one of our awarding bodies, you may also receive another certificate or be eligible for professional membership. There are various associations that the College is recognised by and you will therefore be able to apply for membership to these on the basis of our qualifications.

Are the courses difficult?

A very common question that is not always easy to answer. Difficulty will vary on the chosen level of study. Certificate and SoftSkill courses tend to be the easier courses to complete whilst diplomas and advanced diplomas would offer most a good challenge. This will also be determined by the student’s effort, discipline and ability. All of our courses are designed and written to be studied from home and are laid out in a simple, easy to follow manner. This will allow students to work through them at a reasonable rate without having to call in for continual support.

How do I enrol?

The enrolment process is simple. Students can register and make payment in three different ways. Choose to register and make payment online, over the telephone or post.

How do I submit my coursework?

We offer two ways of submitting coursework. Choose to use our student portal or simply email the work over to student support or direct to your tutor. This does vary course by course so please check the individual course details. Once received, we will forward your work for marking and assessment with the appropriate faculty.

What kind of assignments will I have to complete?

These will vary course by course. As a general guide these range from multiple choice questions, one word answers, a few paragraphs all the way through to detailed essays.

How long does it take to finish a course?

This will vary greatly dependant on the course taken. We try to display an average completion time within each course listing to use as a guide. We impose no restrictions on how quickly you complete. So if you are looking to complete in a short time this is achievable with the right attitude and application.

What If I want to cancel my course?

All students have seven days from the date of receipt at the registered address to cancel their course if they feel the course is not right in anyway. All requests for cancellation must be put in writing to our head office within 7 days. This complies with distance selling regulations. View our terms and conditions

Can I swap courses if I change my mind?

No! Unfortunately once a student has received their course and the cooling off period expired we are unable to offer any course exchanges.

I need to stop my course due to my circumstances changing, what happens?

In these instances this is beyond the control of the college. It is the student’s responsibility to complete and manage their time within the allowed duration of their course. We do not issue refunds of any kind due to students not being able to complete for any reason. Extensions can be arranged at an additional cost if required allowing students more time to complete

Can I obtain funding for my course?

A commonly asked question, yes, depending on the course and current government incentives like VET-FEE Help are available on some courses.

Are there any discounts as I'm unemployed?

Unfortunately no discounts are available to unemployed students.

Can I obtain a scholarship to study with Learning Cloud?

Scholarships are not available to study with the college.

Do I need to attend any classes or lectures?

In the majority of cases the answer to this question is simply "no". Most of our courses can be studied entirely from home. Be advised some courses do require external examination and practical training. See Individual course listing for details.

I’ve found the course cheaper with another college, can you beat their price?

We aim to make studying affordable to the majority. If you can provide a link to the course you have seen and the course is the same like for like we will guarantee to beat it by 10%. Guaranteed!! SoftSkills courses are not included in this offer.

My course is not working properly and I'd like to hurt someone at Learning Cloud.

Our online courses work best with the latest Browsers. If you need some help, please contact us and we will get you sorted.

Technical Requirements

The following is an overview of the basic technical requirements that you will need. 

Required Settings

  • Javascript must be enabled
  • Cookies must be enabled

Supported Browsers

FIREFOX 3.6, 4 - 11

Firefox 4 to 11 are supported and highly recommended. 3.6 is supported.

CHROME 8-16

Chrome 8 to 16 are supported and highly recommended. Other WebKit browsers (e.g. Safari or Konqueror) may have a similar experience to Google Chrome.

OPERA 10, 11

Opera is partially supported. However, the following features are unavailable in Opera due to Opera's lack of support needed to implement these features:

  • Does not support dragging and dropping files into editor.

INTERNET EXPLORER 9

Internet Explorer 9 is supported. However, the following features are unavailable in IE due to IE's lack of support needed to implement these features:

  • Does not support dragging and dropping files into editor.

Partially Supported Browsers

INTERNET EXPLORER 8

IE8 is functional, although we highly recommend using a more modern browser, especially for editing content. Lite courses should not have any problems when viewed in IE8, but rich courses will have problems.

Additional Requirements

  • Security Settings on Medium-Low

Why do we only partially support IE8?

  • Does not support content-rich elements of HTML5 and related APIs, thus it will never be able to support our content-rich courses.
  • Poor support for web standards.
  • Very poor content editing functionality.

Internet Explorer 7

Additional Requirements

  • Security Settings on Medium-Low

IE7 is functional, although we highly recommend using a more modern browser, especially for editing content. Lite courses should not have any problems when viewed in IE7, but rich courses will have problems.Why do we only partially support IE7?

  • Does not support content-rich elements of HTML5 and related APIs, thus it will never be able to support our content-rich courses.
  • Very poor support for web standards.
  • Very poor content editing functionality.

Unsupported browsers

INTERNET EXPLORER 6

Why do we not support IE6?

  • IE6 support is dropping across the web.
  • Does not support content-rich elements of HTML5 and related APIs, thus it will never be able to support our content-rich courses.
  • Very poor support for web standards.
  • Very poor content editing functionality.
  • Would require much more development resources to support and would greatly slow the development of new features.

THANK YOU