|Qualification||Statement of Attainment|
|Payment Options||Upfront & Payment Plans|
|Delivery||Online & Correspondence|
This course contains nine lessons, as follows:
•Individual and group behaviour
•Gestalt theory of perception
•Influences on perception: behaviour, appearance, expectations, primary effect, attribution, schemas
•Perception and reality
•Kelley's theory of attribution
•Psychologically healthy individuals
•Influences on human behaviour
•Influence of school
•Influence of peers
•Influence of society
•Variables affecting communication: context, nature and quality of the transmitted message and the received message
•Giving clear instructions
•Duty of care
•Costs of illness and injury
•Lifting and manual handling
•Workplace bullying and violence
•Workplace design; physical and psychological factors
•Supervising staff: listening, informing, leading
•Managing a project
•Giving directives and introducing change
•Dealing with contingencies
•Developing contingency plans
•Problem solving methodology
•Labour utilisation control
5.Recruitment and Induction
•Advertising a position
•Types of questions
•Responsibilities of a trainer
•Factors affecting learning: Attention, intelligence, self esteem. etc
•How we learn
•Assessing training needs
•Sources of information for a needs assessment
•Communication skills for trainers
•Reasons that people do not learn -communication barriers
•Principles of learning
•Conformity -Heiders Balance Theory
•Different styles of handling conflict
•Delegation situations: High Experience/Low Motivation; High Experience/High Motivation etc
•Conflict handling tequniques
•Dealing with anger (in yourself and in others)
•Joint problem solving approach
•Static and dynamic principle
•The disciplinary interview
•Changing behaviour -classic and operant conditioning
9.Grievances and Complaints
•Detecting a problem
•Guidelines for dealing with grievances
•Applying the formal problem solving technique
10.Monitoring and Reporting
•Techniques of work study
For more information on this course, please request your free course information pack.
If you are an Australian citizen you may be eligible to receive financial support, meaning you can defer payment of your course fees. Additionally, if you are an Australian resident you may also be eligible to receive Abstudy/Austudy or Youth Allowance.Student support
We live in a society where the pressures of daily living are high with financial expenses, personal and work commitments, and mortgage and rental obligations. Then there are the unexpected life challenges that also get thrown our way. With this in mind the thought of taking on study can be daunting for most people. Here at Learning Cloud we understand that life doesn’t run in a straight line it has many ups and downs.
As an enrolled student at Learning Cloud, you are entitled to access a variety of non-academic support services from the Student Services Unit. These supports are designed to walk beside you throughout your studies they will assist you in life’s ups and downs to provide you the best opportunity to successfully complete your chosen course.
STUDENT SERVICES PROGRAMS INCLUDE:
Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.
How will this course advance my career?
Learning Cloud programs have been developed in response to industry demand and are specifically designed to equip graduates with work-ready skills. Each participant will be trained and assessed in theory and in practical tasks and Real-world exercises are used throughout the program.
Studies prove, time and again, that college-educated workers earn more than those with only a high school qualification. College graduates often enjoy additional benefits, including greater job opportunities and promotions. Though the proof for greater earning potential exists, some might wonder whether the cost of the education warrants the overall expense in the long run.
College Graduate vs. Non-Graduate Earnings
The National Centre for Education Statistics (NCES) analyses employee earnings data biennially, according to education level. Findings indicate that workers with a qualification earn significantly more than those without. Since the mid-1980s, education has played a large part in potential wages, with bachelor's degree holders taking home an average of 66% more than those with only a high school diploma do. While college-educated workers' wages have increased over the past two decades, those with only a high school education have seen decreases in annual salaries in the same time period (nces.ed.gov).
How else will I benefit from studying with Learning Cloud?