<small>Proficiency Award 2 in </small><span>Human Resource Management</span>


Proficiency Award 2 in Human Resource Management

Study a range of modules to suit your career needs including management, supervision, motivation, personnel management, psychology and counselling, industrial psychology, conflict management, instructional skills, educational psychology, project management and more....
 
Course Code VBS014
Qualification Proficiency Award 2
Payment Options Upfront & Payment Plans
Delivery Online & Correspondence
Duration 1500 Hours

 
Course Information

Study a range of modules to suit your career needs including management, supervision, motivation, personnel management, psychology and counselling, industrial psychology, conflict management, instructional skills, educational psychology, project management and more....

Human Resource Managers are the backbone of most large Organisations.

A good human resource manager can increase productivity and profitability for a business, and make life happier as well as more productive for both employees and employers.

A formal qualification is not necessarily needed to be a successful HR manager; but the skills that come from a comprehensive and extensive training course such as this are critical to not only getting a HR job; but also keeping it.

CONTENT OF MODULES

Management

There are 6 lessons as follows:

  1. Introduction & Organizational Structures
  2. Management Theories & Procedures
  3. Problem Solving & Decision Making
  4. Management Styles & External Influences
  5. Employing People & Interview Skills
  6. Staff Management

Supervision

There are 10 lessons as follows:

  1. Introduction - Organisational structures & responsibilities.
  2. Understanding the work place - Government and private personnel departments, unions.
  3. Communications and human relations.
  4. Motivating employees.
  5. Organising the work place.
  6. Problem solving techniques.
  7. Discipline, complaints and grievances.
  8. Interviewing, recruitment, training.
  9. Work place safety.
  10. Dealing with management/worker participation/ report writing/ staff meetings.

Motivation

This course contains eight lessons, as follows:

  1. Introduction    Describe the nature and scope of motivation, and identify the differences between people that distinguish the application of motivational skills to achieve a successful outcome
  2. Awareness   Explain the significance of knowledge and understanding to motivation.
  3. Tangible Rewards    Explain the effect of Tangible Rewards (eg: Money, Services, Goods) as a major motivator.
  4. Intangible Rewards   Explain the effect of intangible Rewards (eg: Security, Ethics, Gratitude, Belief Systems/Religion, Peer Pressure) as a major motivator.
  5. Negative Motivators    Explain how actions can be motivated by negative motivators (eg. Pain, Suffering, Discipline, Threats), and distinguish this type of motivation from that achieved through positive motivators.
  6. Initiating Motivation   Explain how to initiate motivation with an individual or group for a situation not previously confronted.
  7. Maintaining Motivation   Explain how motivation can be maintained or increased in both successful and unsuccessful environments.
  8. Applications    Identify a wide range of situations where motivational skills can be applied, and determine an appropriate way to initiate and maintain motivation in each of those situations.

Personnel Management

There are 10 lessons as follows:

  1. Human behaviour
  2. Workplace Communications
  3. Workplace Conditions
  4. Controlling Operations
  5. Recruitment and Induction
  6. Staff Training
  7. Work Teams
  8. Positive Discipline
  9. Grievances and Complaints
  10. Monitoring and Reporting

Introduction to Psychology

There are seven lessons in this course, as follows:

  1. The Nature & Scope of Psychology
  2. Neurological Basis of Behaviour
  3. Environmental Effects on Behaviour
  4. Consciousness And Perception
  5. Personality
  6. Psychological Development
  7. Needs, Drives And Motivation

Psychology and Counselling

There are seven lessons in this course, as follows:

  1. Stress
  2. Abnormal Behaviour
  3. Individual Behaviour
  4. Group Behaviour
  5. Methods of Dealing with Abnormalities
  6. Conflict Resolution
  7. Interpersonal Communication Skills

Industrial Psychology

There are ten lessons in this course, as follows:

  1. Introduction
  2. Understanding the Employees Thinking
  3. Personality & Temperament
  4. Psychological Testing
  5. Management & Managers
  6. The Work Environment
  7. Motivation and Incentives
  8. Recruitment
  9. Social Considerations
  10. Abnormalities and Disorders 

Conflict Management

 

There are eight lessons in this course, as follows:

  1. Conflict Management and Anger
  2. Listening
  3. Negotiation
  4. Mediation
  5. Facilitation
  6. Balance of Power
  7. Discussion and Group Work
  8. Crisis Analysis and Responses

Instructional Skills

There are 11 lessons as follows:

  1. Introduction to Training – Communication
  2. Understanding Learning
  3. Determining Training Requirements in The Workplace
  4. Commencing Training
  5. Developing a Lesson Plan
  6. Assessment and Evaluation of Training Programs
  7. Training Aids
  8. One-To-One Training
  9. Motivation Skills and Techniques
  10. Promoting Training
  11. Assessor Training

Educational Psychology

There are seven lessons in this course. The following outline depicts some (not all) of the topics covered in each lesson.

  1. Introduction: Development & Learning Theory   Piaget's Theory of Cognitive Development; Schemes; Assimilation and Accommodation; Equilibration; Piaget's Stages of Development.
  2. Behavioural Learning    The Evolution of Behavioural Theories of Learning; Thorndike's Theory of the Law of Effect; Skinner's Theory of Operant Conditioning; Principles of Behavioural Learning; Reinforcers; Positive and Negative Reinforcement; The Premack Principle
  3. Information Processing    Information Processing Theory; A Model of Information Processing; Perception; Gestalt Psychology; Attention; Short-Term Memory; Long-Term Memory; Division of Long-Term Memory
  4. Memory Retention & Loss   Remembering and Forgetting; Interference; Inhibition and Facilitation ; Primacy and Recency; Learning Strategies
  5. Individual Needs   Effective Instruction;The QAIT Model; Quality of Instruction; Appropriate Levels of Instruction; Incentive;Time; Between-Class Ability Grouping; Within Class Ability Grouping; Effective Use of Ability Groups; Mastery Learning; Outcomes-Based Education; Individualised Instruction
  6. Constructivist Learning    What is the Constructivist View; Top Down or Bottom Up Processing; Generative Learning; Discovery Learning; Reception Learning; Activating Prior Knowledge
  7. Motivation    Intrinsic Motivation; Extrinsic Motivation; Factors Affecting Motivation; Motivation theories (Behavioural Learning Theory; Human Needs Theory; Dissonance Theory; Cognitive Dissonance Theory; Personality Theory; Attribution Theory; Expectancy Theory); Improving motivation (Nurturing Interest/Curiosity; Providing Incentive to Learn)

Project Management

There are nine lessons as follows:

  1. Introduction
    Understanding what project management is, and what its applications might be.
  2. Project Identification
    Identification and defining projects which need management.
  3. Project Planning
    Developing a strategy and framework for the plan.
  4. Project Implementation
    Managers duties during implementation, developing a Preparation Control Chart,
    Regulating implementation
  5. Project Completion & Evaluation
    Dangers in this stage, Steps in Project completion, Declaring a project sustainable,
    Developing an evaluation method,
  6. Technical Project Management Skills
    Preparing a proposal, budget control/management, steps in drawing up a 
    post project appraisal.
  7. Leadership Skills
    Styles of leadership, leadership principles and methods
  8. Improving Key Personnel Skills
    Listening skills, Negotiation skills, Conflict management
  9. Major Assignment
    Developing full documentation for a project.

Workplace Health and Safety

There are 7 lessons as follows:

  1. Introduction
  2. Legislation
  3. Handling Chemicals
  4. Handling Equipment
  5. Handling Objects
  6. Standards & Rules
  7. Signs & Signals

Health and Wellbeing 

There are eight lessons as follows:

  1. Industry Overview
  2. Modern Lifestyle Problems
  3. Human Nutrition
  4. Healthy Eating
  5. Stress Management
  6. Preventative Health
  7. Alternative Medicine
  8. Basic First Aid

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Research Project I

There are 7 lessons as follows:

  1. Determining Research Needs 
  2. Searching For Information
  3. Research Methods
  4. Using Statistics
  5. Conducting Statistical Research
  6. Research Reports
  7. Reporting On A Research Project.

For more information on this course, please request your free course information pack!

Finance options

If you are an Australian citizen you may be eligible to receive financial support, meaning you can defer payment of your course fees. Additionally, if you are an Australian resident you may also be eligible to receive Abstudy/Austudy or Youth Allowance.

Student support

We live in a society where the pressures of daily living are high with financial expenses, personal and work commitments, and mortgage and rental obligations. Then there are the unexpected life challenges that also get thrown our way. With this in mind the thought of taking on study can be daunting for most people. Here at Learning Cloud we understand that life doesn’t run in a straight line it has many ups and downs.

As an enrolled student at Learning Cloud, you are entitled to access a variety of non-academic support services from the Student Services Unit. These supports are designed to walk beside you throughout your studies they will assist you in life’s ups and downs to provide you the best opportunity to successfully complete your chosen course.

STUDENT SERVICES PROGRAMS INCLUDE:

  • Careers Counselling Service
  • General Counselling Service
  • Disability Liaison Service
  • Retention & Engagement Service
  • Student Activities
  • Accommodation
  • Disabled Australian Apprentice Wage Subsidy (DAAWS)
  • E Counselling
  • Your-Tutor
  • Parent support
  • Reasonable Adjustment Plan (RAP)

Call our student support today on 1300 650 569 or Email Faculty

Get more information

Want more information about financial and student support? Fill out the enquiry form to the right and a study consultant will contact you with the details you need.

How will this course advance my career?

Learning Cloud programs have been developed in response to industry demand and are specifically designed to equip graduates with work-ready skills. Each participant will be trained and assessed in theory and in practical tasks and Real-world exercises are used throughout the program.

Studies prove, time and again, that college-educated workers earn more than those with only a high school qualification. College graduates often enjoy additional benefits, including greater job opportunities and promotions. Though the proof for greater earning potential exists, some might wonder whether the cost of the education warrants the overall expense in the long run.

College Graduate vs. Non-Graduate Earnings

The National Centre for Education Statistics (NCES) analyses employee earnings data biennially, according to education level. Findings indicate that workers with a qualification earn significantly more than those without. Since the mid-1980s, education has played a large part in potential wages, with bachelor's degree holders taking home an average of 66% more than those with only a high school diploma do. While college-educated workers' wages have increased over the past two decades, those with only a high school education have seen decreases in annual salaries in the same time period (nces.ed.gov).

How else will I benefit from studying with Learning Cloud?

  • Studying online or distance means you can study where you want and at your own pace.
  • Receive career-focused training with practical, hands-on learning.
  • All course materials are provided and all digital platforms are interactive, work on any device and designed to be fun.
  • Recognition of Prior Learning or Skills Recognition may be available for previous work experience, formal training or qualifications in this field.

THANK YOU