Learn the essentials of Apollo GDS including Air reservations.
Whether you're a student looking to enter the travel and tourism industry, a travel professional moving to a new employer who uses a different Global Distribution System (GDS) to the one you know or even someone starting up their own travel and tourism company, we have online courses designed to meet your learning needs and significantly increase your travel knowledge. From Core to Expert levels, all of our self paced courses include interactive scenarios, tests and quizzes along with Travelport certification upon successful completion, all designed to fit around your diary. Our courses are supported on most internet browsers, but have limited functionality on some. Full compatibility with IE6.0, 7.0, 8.0 on Windows XP, Vista, Windows 7; Firefox 3.6.10 also on Mac OS X; Safari 4.0 on Mac OS X.
Learn how to create a Passenger Name Record (PNR) in Apollo; sell flights; modify itinerary; perform basic pricing and fare procedures. Travelport's cryptic formats platform for Apollo travel agents to create bookings, Galileo Desktop (Focalpoint), is used in this course.
Module 1: Get Started with Apollo
How to navigate in Focalpoint; using Help and General Information systems; encode and decode cities, countries and airlines.
Module 2: Check Availability and Sell Flights
View airline timetables; access airline flight availability screens; sell flights in all classes and cabins; modify flight itineraries.
Module 3: Build a Passenger Name Record
Create a PNR (Passenger Name Record) with flight itinerary, passenger names, telephone contact, basic ticket data and optional fields; save the record.
Module 4: Display and Modify a PNR
Retrieve previously created PNR and add information or make changes to passenger details.
Module 5: Use Fare and Schedule Display
Learn to use Fare and Schedule Display to check flight availability and fares available at the same time.
Module 6: Display a Tariff
Learn to use Apollo tariff display to look up fares for participating airlines that fly between North American city pairs.
Module 7: Display Fare Rules
Display and interpret a rule menu and category; display and interpret a rule summary and subject.
Module 8: Timatic
Interpret and work through Timatic screens, apply Timatic to your daily activities.