Amadeus Course - Expert

Amadeus Course - Expert

Course Code
Payment Options
Upfront & Payment Plans
Online & Correspondence
6 months & 70 Hours of access

This package provides you with comprehensive training in the Amadeus GDS system. It is suitable for beginners as well as those with some prior knowledge of GDS and will provide you with an expert level of knowledge in Amadeus GDS.

Most travel companies use a GDS (Global Distribution System) to book flights, hotels and car hire. Learning a GDS has many benefits, it could mean securing your ideal travel job!

Amadeus was formed in 1987 by an alliance between Air France, Lufthansa, Iberia Airlines and Scandinavian Airlines System. Today, it is the leader in terms of number of bookings worldwide with around 35% of the global market.

This expert course covers the follow subject is great detail:

Airline Reservations - Part I

  • Lesson 1 - Introduction, signing in and out, work areas
  • Lesson 2 - Encode and Decode
  • Lesson 3 - Introduction to the PNR
  • Lesson 4 - PNR redisplay, subfield display
  • Lesson 5 - Timetable, flight details
  • Lesson 6 - Flight availability, return availability, schedules, shortcut flight info
  • Lesson 7 - Booking Seats from Availability
  • Lesson 8 - Name Elements, Contact Elements
  • Lesson 9 - Ticketing Element, Received-From Element
  • Lesson 10 - Build and end a complete PNR
  • Lesson 11 - Cancelling and changing mandatory PNR elements
  • Lesson 12 - Mailing and billing elements
  • Lesson 13 - General remark and OSI elements
  • Lesson 14 - SSR and frequent flyer elements
  • Lesson 15 - Cancelling and changing optional PNR elements 
  • Lesson 16 - Advance seating requests 
  • Lesson 17 - Seat maps
  • Lesson 18 - Request specific seats, specific seat wish, modify seating
  • Lesson 19 - Calculator and currency functions, minimum connect times
  • Lesson 20 - Help system 
  • Lesson 21 - AIS
  • +21 drills + 4 exercises + 6 quizzes + 1 final exam

Airline Reservations - Part II

  • Lesson 1 - Advanced availability entries
  • Lesson 2 - Access types
  • Lesson 3 - Direct sell, waitlist, open/ARNK/passive segments
  • Lesson 4 - PNR claim, rearrange segments
  • Lesson 5 - Split PNR
  • Lesson 6 - Working with non-homogeneous PNRs
  • Lesson 7 - Working with customer profiles
  • Lesson 8 - Queue count, queue placement, option element
  • Lesson 9 - Queue access/exit, remove/delay queued PNRs
  • Lesson 10 - Segment status, schedule change, waitlist assurance
  • + 10 drills + 3 exercises + 3 quizzes + 1 final exam 

Automated Fares and Ticketing

  • Lesson 1 - Basic fare displays, carrier specific fares
  • Lesson 2 - Fare displays for specific dates
  • Lesson 3 - Additional fare display options
  • Lesson 4 - Fare display follow up entries
  • Lesson 5 - Fare notes
  • Lesson 6 - Itinerary pricing
  • Lesson 7 - Stored itinerary pricing
  • Lesson 8 - Best buy pricing
  • Lesson 9 - Pricing options
  • Lesson 10 - PNR fare elements
  • Lesson 11 - Ticketing
  • Lesson 12 - Issuing EMDs
  • + 12 drills + 3 quizzes + 1 exam final 

Car Reservations

  • Lesson 1 - Car location lists
  • Lesson 2 - Display and book from multi company car availability
  • Lesson 3 - Display and book from single company car availability
  • Lesson 4 - Direct car availability entries
  • Lesson 5 - Car availability options
  • Lesson 6 - Car sell options and direct car sell
  • Lesson 7 - Car segment modify entries
  • Lesson 8 - Car rate features, car terms, car policy
  • + 8 drills + 2 exercises + 3 quizzes + 1 final exam 

Hotel Reservations

  • Lesson 1 - Hotel location lists
  • Lesson 2 - Display multi-property hotel availability
  • Lesson 3 - Display and book from single property hotel availability
  • Lesson 4 - Direct hotel availability entries
  • Lesson 5 - Hotel display options
  • Lesson 6 - Hotel points of reference
  •  Lesson 7 - Hotel features entries
  • Lesson 8 - Hotel sell options and chain specific help pages
  • Lesson 9 - Book a hotel directly and from a location list
  • Lesson 10 - Change, add to, delete from, and cancel hotel segments
  • + 10 drills + 3 quizzes + 1 final exam 

Tour source

  • Lesson 1 - The TourSource system
  • Lesson 2 - Book tours in TourSource
  • Lesson 3 - Modify a tour booking, complete TourSource entries
  • + 1 quiz + 1 final exam 

This course includes 70 hours of access to the learning portal over 6 months.

Course Overview

Our Amadeus Expert Course 

Mastery over a Global Distribution System (GDS) like Amadeus is essential for those within the travel industry. At Learning Cloud, our comprehensive Amadeus Expert course provides Amadeus training that is meticulously designed for individuals aiming to unlock the power of this essential tool, catering to both novices and those with some prior GDS knowledge. Achieving an expert level of proficiency in the Amadeus GDS system positions you at the forefront of the travel industry. 

Why Enrol in our Amadeus Course? 

With Amadeus being a leader in global bookings, proficiency in this system equips you with the skills to handle comprehensive booking operations, including flights, hotels, and car hires. Enrolling in our Amadeus course enhances your capabilities, making you a preferred candidate for numerous roles within the travel sector.

Amadeus is the preferred GDS by many travel companies. If you’re looking to start a career in travel working as a booking agent, customer service agent or travel specialist, Amadeus software training will make you highly attractive to employers. 

Comprehensive Amadeus GDS Training

The Amadeus training program at Learning Cloud is thorough and all-encompassing, covering every aspect needed to become proficient in using the GDS. Here’s what the course includes:

  • Airline Reservations: This module takes you through the entire process of making airline reservations, from basic introductions to creating Passenger Name Records (PNRs) to more advanced booking techniques. The course covers practical aspects of managing bookings, such as flight availability, seating, and special service requests, ensuring you are well-equipped to handle real-world scenarios.
  • Automated Fares and Ticketing: You’ll learn to navigate through complex fare calculations, understand fare rules, and manage ticketing processes. This includes everything from basic fare displays to intricate pricing strategies and ticketing for different types of itineraries.
  • Car Hire: This section teaches you how to efficiently book car rentals using Amadeus, covering everything from checking availability to modifying reservations. You'll learn the specifics of various car rental vendors' policies and how to apply them using the Amadeus system.
  • Hotel Reservations: Gain expertise in booking and managing hotel reservations, from simple one-night stays to complex multi-day, multi-room bookings. This training is crucial for ensuring customer satisfaction and optimising travel itineraries.
  • Tour Reservations: Learn to book and modify tour packages, which is a valuable skill for creating complete travel experiences for clients. This part of the course delves into using Amadeus’s TourSource, providing you with the know-how to handle specialised tour bookings. 

Tailored Amadeus Training 

Our Amadeus course offers 70 hours of learning material accessible over six months, allowing you to manage your studies according to your schedule. The course uses Amadeus training software to simulate real-world scenarios, providing hands-on experience in a controlled environment. This approach helps cement your understanding and ensures that you can apply your knowledge effectively in real-life situations. 

Enhance Your Professional Credibility

  1. Industry-Relevant Skills: The comprehensive skill set you develop applies to a variety of roles within the travel industry, making you a versatile and in-demand professional
  2. Certification of Expertise: Upon successful completion, you receive a certificate demonstrating your proficiency in Amadeus GDS, significantly boosting your professional profile
  3. Career Advancement: This certification opens doors to advanced career paths in travel management, operations, and consultancy, providing substantial opportunities for professional growth 

Ideal Candidates for the Amadeus Expert Course 

This course is specifically designed for:

  • Individuals looking to start a career in travel and aiming to equip themselves with industry-standard tools
  • Current travel professionals who want to upgrade their skills and enhance their service offerings
  • Hospitality staff who manage travel bookings as part of their role and seek to improve efficiency and customer service. 

Commitment to Learning and Development 

At Learning Cloud, we are committed to your success. Our structured course is supplemented with various drills, quizzes, and exercises designed to reinforce what you learn and build your confidence. Additionally, our expert instructors are always available to provide guidance and answer any queries you might have during your learning journey. 

Start Your Path to Becoming an Amadeus GDS Expert 

Embarking on this course with Learning Cloud means choosing a path of career excellence. You’ll learn how to use the Amadeus software effectively and understand the strategic implications of GDS tools in creating optimal travel arrangements. With the detailed lessons, hands-on exercises, and comprehensive support from Learning Cloud, you will emerge as a highly skilled professional ready to make a significant impact in the travel industry.

Enrol in the Amadeus Expert course today and take the first step towards a lucrative career in travel and hospitality. Let Learning Cloud help you unlock your potential and achieve your professional goals. 

Want to Try Another Amadeus Course? 

We also offer an Amadeus Airline Reservations course. This course is aimed specifically at those looking to get into the airline industry as a booking agent.

Other GDS courses 

Amadeus is one of the most widely used GDS in the travel industry. However, some other systems are used across the industry too. These include GDS’ by Sabre, Galileo and Apollo, each of which we have courses for. Check them out below:

  • Sabre — Introduction
  • Sabre — Automated Fares & Ticketing
  • Sabre — Expert
  • Sabre — Hotel Reservations
  • Galileo CORE Package
  • Galileo Expert Package
  • Apollo CORE 

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